Contacts

If you have any questions or proposed quality of service improvements, please use the feedback form provided, or send your request directly to Quality@Baltica-trans.ru

You can also rate the performance of "Baltica-Trans" Co.LTD by clicking on the tab titled “Customer Survey”

In order to receive information about potential costs of services, please contact the Sales Department directly

Our company is always working on improving the quality of services provided to our clients

We kindly request a few minutes of your time to complete the survey questions provided. Your participation is greatly appreciated

[{"lid":"1679398852220","ls":"10","loff":"","li_type":"nm","li_title":"Name of Your Company","li_ph":"Company name","li_req":"y","li_nm":"Name"},{"lid":"1679398852222","ls":"20","loff":"","li_type":"em","li_title":"Please specify your email: ","li_ph":"example@site.com","li_nm":"Email"},{"lid":"1679398852223","ls":"30","loff":"","li_type":"rg","li_title":"Please provide your overall satisfaction rating in working with our company on a scale of 1 to 5","li_subtitle":"where 1 indicates Not Satisfied and 5 represents Extremely Satisfied","li_vmin":"1","li_vmax":"5","li_nm":"Please provide your overall satisfaction rating in working with our company on a scale of 1 to 5"},{"lid":"1679401721527","ls":"40","loff":"","li_type":"rd","li_title":"Please select the advantages we offer compared to our competitors from the list below:","li_variants":"a. Cost of services\nb. Professionalism and competence of our employees\nc. Reputation and experience\nd. Response time to inquiries\ne. Quality of services provided\nf. Proactivity","li_radcb":"cb","li_nm":"Please select the advantages we offer compared to our competitors from the list below:"},{"lid":"1679402241912","ls":"50","loff":"","li_type":"rd","li_title":"What do you perceive as our companys strengths?","li_variants":"a. Rates provided \/ cost efficiency\nb. Contractual work\nc. Fast quote processing time \/ tender work\nd. Timely processing of documents and providing documents to related parties\ne. Timely deliveries\nf. Cargo safety and condition\ng. Following client instructions\nh. Providing up-to-date information about the delivery process in a timely manner","li_radcb":"cb","li_nm":"What do you perceive as our companys strengths"},{"lid":"1679402357900","ls":"60","loff":"","li_type":"rg","li_title":"Satisfaction with the overall performance of our Sales Department. On a scale of 1 to 5","li_subtitle":"where 1 indicates Not Satisfied and 5 represents Extremely Satisfied","li_vmin":"1","li_vmax":"5","li_nm":"Satisfaction with the overall performance of our Sales Department. On a scale of 1 to 5"},{"lid":"1679402368305","ls":"70","loff":"","li_type":"rg","li_title":"Professionalism and efficiency of problem-solving of our operational employees when it comes to forwarding services","li_subtitle":"On a scale of 1 to 5, where 1 indicates Not Satisfied and 5 represents Extremely Satisfied","li_vmin":"1","li_vmax":"5","li_nm":"Professionalism and efficiency of problem-solving of our operational employees when it comes to forwarding services"},{"lid":"1679402378614","ls":"80","loff":"","li_type":"rg","li_title":"Efficiency of operational feedback (answering calls \/ emails) when it comes to forwarding services","li_subtitle":"On a scale of 1 to 5, where 1 indicates Not Satisfied and 5 represents Extremely Satisfied","li_vmin":"1","li_vmax":"5","li_nm":"Efficiency of operational feedback answering calls emails when it comes to forwarding services"},{"lid":"1679402390041","ls":"90","loff":"","li_type":"rg","li_title":"Physical and technical condition of our tank-containers","li_subtitle":"On a scale of 1 to 5, where 1 indicates Not Satisfied and 5 represents Extremely Satisfied","li_vmin":"1","li_vmax":"5","li_nm":"Physical and technical condition of our tank-containers"},{"lid":"1679402400440","ls":"100","loff":"","li_type":"rg","li_title":"Accuracy of accounting information provided (SOAs, etc)","li_subtitle":"On a scale of 1 to 5, where 1 indicates Not Satisfied and 5 represents Extremely Satisfied","li_vmin":"1","li_vmax":"5","li_nm":"Accuracy of accounting information provided SOAs etc"},{"lid":"1679402416314","ls":"110","loff":"","li_type":"rg","li_title":"Please rate your satisfaction with the speed of providing the accounting documents on a scale of 1 to 5","li_subtitle":"where 1 indicates Not Satisfied, and 5 represents Extremely Satisfied","li_vmin":"1","li_vmax":"5","li_nm":"Please rate your satisfaction with the speed of providing the accounting documents on a scale of 1 to 5"},{"lid":"1679402487458","ls":"120","loff":"","li_type":"rd","li_title":"Have you ever been refused a request by our company? ","li_variants":"Yes\nNo","li_radcb":"cb","li_nm":"Have you ever been refused a request by our company "},{"lid":"1679402529310","ls":"130","loff":"","li_type":"rd","li_title":"Are you interested in alternative logistical services, not provided by Baltica-Trans Co. LTD?","li_variants":"Yes\nNo","li_radcb":"cb","li_nm":"Are you interested in alternative logistical services not provided by Baltica-Trans Co. LTD"},{"lid":"1679402539684","ls":"140","loff":"","li_type":"ta","li_title":"If \u201cYes\u201d, then please specify: ","li_ph":"I am interested in\u2026","li_rows":"3","li_nm":"If Yes then please specify: "},{"lid":"1679402569878","ls":"150","loff":"","li_type":"rd","li_title":"Will you recommend Baltica-Trans Co. LTD to your partners? ","li_variants":"Yes\nNo","li_radcb":"cb","li_nm":"Will you recommend Baltica-Trans Co. LTD to your partners "},{"lid":"1679402590265","ls":"160","loff":"","li_type":"ta","li_title":"Which employee of Baltica-Trans would you like to give special recognition (Positive and negative feedback is encouraged)","li_ph":"I liked \/ disliked\u2026","li_rows":"3","li_nm":"Which employee of Baltica-Trans would you like to give special recognition Positive and negative feedback is encouraged"},{"lid":"1679402629783","ls":"170","loff":"","li_type":"ta","li_title":"Would you like to give any recommendations or remarks to our company? ","li_ph":"Your comments","li_rows":"3","li_nm":"Would you like to give any recommendations or remarks to our company "},{"lid":"1679402643208","ls":"180","loff":"","li_type":"cb","li_req":"y","li_label":"Please click the button titled \u201cSend\u201d. By clicking the save button, you confirm the processing of your personal information","li_nm":"Checkbox"}]

Sustainable development

Equipment for rent

contacts

navigation

St. Petersburg, 190020, Russia, st. Bumazhnaya 16, bldg. 1

+7 (812) 448-01-60

info@baltica-trans.ru

Privacy Policy

Website creation

Main